Common support topics
Send your registered mobile/email, payment reference, amount and approximate payment time to support@oppom.com. Do not send card CVV, UPI PIN, banking password or OTP.
Use the cancellation option in the booking flow if available, or contact support. Eligibility is governed by the Cancellation & Refund Policy.
Use the in-app account deletion option where available, or visit the Account & Data Deletion page for the web request route.
Try again on a stable connection and report the affected profile to support with a screenshot and the caregiver/profile name if visible.
Stop the service if appropriate, prioritise immediate safety, contact local emergency services if there is an emergency, and report the issue to OppOm support with relevant booking details.
Contact support
Email: support@oppom.com
Phone: +91-9136849960
For payment issues
Include your booking ID, payment/order ID, amount and date/time. Never send payment credentials.
For app-store reviewers
This page can be used as the public support URL for the OppOm mobile application, provided the contact channels above are actively monitored.